客戶評價

Guest(Other)

2026-02-01
The rooms were amazing. I was shocked at how large the suites were. The restaurants are also excellent.

Guest(Other)

2026-01-01
Everything was amazing. Best hotel staff I have ever seen. Hotel design fantastic, food wonderful, cocktails perfect. Pools warm. Beach terrific. Cannot say enough about the quality of everything

Guest(家庭旅游)

2025-11-01
A Truly Unforgettable Birthday Weekend at The Edition Kanai My family and I just returned from the most incredible weekend at The Edition Hotel in Kanai, celebrating both my birthday and my daughter’s birthday — and I can’t say enough about how special the entire experience was. From the moment we arrived, the hotel’s beauty took our breath away. The property is stunning, the grounds are immaculate, and the pool area is kept so clean that it feels like a true oasis. What truly elevated this trip, though, was the extraordinary staff. Every single person we encountered went above and beyond, and their warmth is what made this stay unforgettable. A very special shout-out to Esther from Guest Services, who was absolutely exceptional. She catered to our every need with such grace, kindness, and attentiveness. Her responsiveness was unmatched — every message, every request, every question was met with immediate care and genuine concern for our family’s comfort. It was clear she truly cared about us, especially our children, and wanted to make sure our celebration was perfect in every way. From coordinating the beautiful birthday room décor to helping arrange every detail behind the scenes, she made us feel like we were her top priority the entire weekend. At the pool bar and restaurant, Hector was fantastic — warm, attentive, and always making sure we were taken care of. Angel, the manager, ensured every meal and every moment ran smoothly, and his team executed every detail.

Guest(其他)

2025-10-01
Very impressed with this property, it's really an amazing place to stay. I look forward to coming back again. The design and decor were super chic, rooms were immaculate, staff is incredibly helpful, friendly, and on top of it. Food was great, spa was amazing. Wow all around. Prices for food were a bit steep, not possible to get a meal of any kind less than $100, but that's the price you pay.

Guest(Family)

2025-08-01
Quality service, exceptional food offerings, specially So'ol at The beach Club. Beautiful property overall.

Guest(家庭旅游)

2025-08-01
Incredible stay at Edition. The service and condition of the facilities was amazing. The staff goes above and beyond to ensure every need is met. The pool area is sprawling and we never felt a crowd for any experience or meal. The ocean / beach isn't quite the same as most of the Cancun resorts but the pool area makes up for that. Would definitely return to the Edition.

Guest(家庭旅游)

2025-07-01
Extremely pleasant staff. Everyone here has been very accommodating. We love the quiet and relaxing environment. It is definitely the place to visit if you are truly looking to disconnect for a few days. Amazing attention to detail, from the architecture to the service.

Guest(情侶)

2025-05-01
Absolutely loved this place—it’s a little piece of heaven. The adults-only Sol Dol pool quickly became our go-to spot to unwind and soak in the beauty of the resort. What truly made it unforgettable was the incredible service from Rafael Ochoa. He was consistently warm, attentive, and went above and beyond to make sure we had everything we needed. His attention to detail and genuine care made our experience feel both effortless and luxurious. A special shoutout to Esther, our concierge, who was equally amazing. She gave us a fantastic tour of the hotel, pointed out all the special touches, and was always just a WhatsApp message away whenever we needed anything. The staff at the lobby bar were an absolute blast—fun, friendly, and serving up fantastic drinks with great energy and attentiveness. We’re in love with Edition Kanai. Every single team member we encountered was outstanding. Can’t wait to come back!

Guest(情侶)

2025-04-01
Uno de los mejores hoteles en los que he estado. Es simplemente espectacular. Algo caro tal vez, pero el lujo hay que pagarlo

Guest(情侶)

2024-12-01
酒店環境不錯 私家海灘